Cognitivus

How to cancel your subscription

You can cancel at any time. Canceling stops future renewals; you keep access until the end of the period you have already paid for, and you are not charged again. We recommend canceling at least 24 hours before your trial ends or your renewal date, so the cancellation is processed in time.

Cancel from your account

  1. Sign in and open the menu (☰) at the top right.
  2. Go to Settings, then open the Billing tab.
  3. Click Cancel subscription and confirm.

You will receive a confirmation email with the date your access ends.

Cancel without signing in

Use our cancellation page and enter the email address on your account. We'll email you a link to confirm the cancellation in one click. Every renewal receipt also contains a cancellation link.

Still stuck? Email us at [email protected] from the address on your account and we'll do it for you.